Family owned, on McCrary Road since 2007

Ameristar Roofing & Restoration has worked out of 2141 McCrary Rd in Richmond, Texas since 2007. It is family owned, not a franchise or a call center routing leads to whoever picks up first, and the crew that shows up on a Tuesday morning is the same one that has been driving these roads for years already. Residential and commercial roofing, roof repairs, storm damage restoration, gutters and siding all run out of the same address, under the same phone number, with the same free inspection offered before any of it starts.

Two manufacturer credentials sit on top of that history: CertainTeed Select ShingleMaster and Owens Corning Preferred Contractor, held at the same time rather than one traded in for the other. The crew installs CertainTeed, IKO, GAF, TAMKO, Versico and Owens Corning systems depending on what a roof calls for, and every comprehensive roofing job carries a five-year warranty on parts and labor, on top of whatever SureStart or limited lifetime manufacturer's warranty the chosen system already offers. A BBB A+ rating and 4.5 stars across 53 Google reviews sit alongside those two credentials, not instead of them.

Storm and hail work is where that credential actually gets used. Ameristar works with most major insurance providers and takes the claim on directly rather than leaving a homeowner to argue with an adjuster alone, and financing is available for anyone paying out of pocket. The office answers around the clock, every day of the year, with same-day service offered depending on the schedule, because a roof that starts leaking at two in the morning does not wait for business hours and neither does the phone line.

None of that shows up on a roof until the crew is actually standing in someone's yard, which is where the reviews start to matter more than the credentials on their own. Customers keep describing the same small things: asking before the driveway gets blocked, a tarp thrown over the pool before tear-off starts so debris stays out of the water, flower pots and outdoor decorations put back exactly where they were once the job is done. One reviewer wrote that the crew painted the flashing to match the roof without being asked to. That is not a line from a brochure. It is what people who hired Ameristar chose to write down afterward, on their own, about a job most contractors would call finished the moment the last shingle went down.